How to request an appointment from the National Social Security Institute (INSS)

Those who are interested in requesting an appointment to the INSS have the possibility to do so by telephone or through the Internet.Although the offices of the National Social Security Institute serve the public from 09:00 a.m. to 2:00 p.m..This can be requested by both roads, the second being recommended.

Request an appointment to INSS online

To request an appointment through the Internet you must go to the appointment section for benefits and other efforts of the National Social Security Institute (INSS).To do this, click on the link, where you will find different options to be able to carry out this procedure.By clicking on the "+" symbols, a drop -down is opened that offers the different options to request an appointment in each case.

Get previous appointment without certificate of social security benefits procedures

After clicking on the “+” symbol in the “request without certificate of procedures for social security benefits (National Social Security Institute)”, which will make a drop -down as the following appears:

In this case you will have the available option without certificate, which will be on which you must press to continue with the application.

After choosing this option we will access the “request and social security procedures” portal.In it, we will find the possibility of accessing different procedures, being able to use your search engine to filter for procedures or issues.

Once the corresponding procedure is located, you just have to click on the desired one and follow the steps indicated in each particular case.

Get previous appointment for pensions and other benefits

In this option you will have to click on the "+" symbol in "Obtain an appointment for pensions and other benefits (INSS)", which will make a drop -down with different options appear:

Certificado electrónico

Cómo solicitar cita previa en el Instituto Nacional de la Seguridad Social (INSS)

The first of the roads we can resort is to the electronic certificate, and must click on the corresponding icon:

Once pressed on this option we will go to the authentication platform, to later follow each and every one of the steps that will be shown on the screen and that will allow us to obtain the previous appointment for pensions and other performance of the INSS.

Usuario + contraseña

An alternative option is to take advantage of the identification with user + password, for which we will have to click on the icon indicated for it in this section:

By clicking on it, it will take us to the authentication platform - Cl@VE permanent, where we will have to introduce the DNI or NIE and the password and then click on authenticate to be able to access the section and obtain the previous appointment.

Cl@ve

A third way is to access the procedures with cl@ve.To start, you will have to click on this option:

Once pressed on this, the website will be accessed from which different options will be presented to choose the identification method:

You just have to select the desired option and follow the steps indicated by the assistant itself in order to carry out the corresponding process to request an appointment.

Get previous appointment for pensions and other benefits sin certificado

In this case, after clicking on the "+" symbol you can reach the available drop -down, which is the "Without Certificate" option.

After accessing it we will find a new waiting window and previous appointment, where personal data and rest of the steps indicated through the application assistant of the National Social Security Institute will have to be filled.

Request an appointment to the INSS by phone

The alternative to make the request for the previous internet appointment is to do it by phone.In this case you will have to make a call to 915 412 530 or 901 10 65 70.When a call is made to any of them, an automatic system is activated, which remembers that it is no longer possible to request an appointment to be treated by phone, so the previous appointment is to physically go to the offices of the National Institute of the Social Security.

Next, the system offers four possibilities to choose from:

At the end of the entire process, and after having introduced both the postal code and the DNI, the system will be responsible for facilitating the previous appointment, indicating office, day and time.Likewise, it is possible that there is no appointment available through the phone;and that the user is referred to do the process through the Internet, where it is possible to enjoy more options when choosing dates.

Alternatives in case you do not achieve face -to -face appointment

Social Security continues to be activelyavailable.Therefore, in some moments and for some offices in particular, there are no appointments available.

Among these alternatives are the following:

Previous quotes for minimum vital income

Applications for vital minimum entry help should be carried out preferably through the Social Security website, whether they have a digital certificate as if it does not have it.However, in case there are difficulties, a previous appointment can be requested for face -to -face care.

Through the free information phone 900 20 22 22, if information about the minimum vital income is needed, you can contact the managers of the National Social Security Institute.

There is also a vital minimum income simulator, which is available in this link.